Shipping & Delivery
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
LOST/MISSING PACKAGES
Xattl is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Shipping & Delivery Time
Orders takes 2-4 weeks to arrive, delivered through premium express shipping.
Max delivery time – 50 business days.
*This doesn’t include our 1-3 day processing time, All shipping times exclude clearance/customs delays
*LOGISTICS MAY BE DELAYED DUE TO COVID-19*
What shipping options are available and what are the costs?
There is currently only one shipping option available. We ship Globally.
Shipping Service: Premium Express (Global)
Delivery Estimate: 3-5 Weeks
This covers the cost of shipping per item. We do not cover any import fees or extra dues charged by your country or delivery service.
How can I track my order status?
please email us for any support or concerns regarding shipping. If you would like to know your tracking ID please email our support with your order number and shipping address.
If you need further assistance tracking your package, please contact our support directly at support@xattl.com